Our Mission
XLC Media, a digital marketing agency, strives to provide a seamless marketing experience though tailoring services with our client's success in mind.
Privacy Policy
Information Collection
We collect the following types of personal information:
- Names
- Email Addresses
- Phone Numbers
This information is collected to provide our services, remind you of scheduled meetings, and send marketing communications. It is gathered through various forms on our website, which include clear notices that by submitting the forms, you consent to receive emails and texts from us.
Use of Information
Your personal information is used to:
- Deliver the services you have requested.
- Send reminders for scheduled meetings.
- Conduct internal marketing and promotional efforts.
Consent
By submitting your information on our forms, you grant us permission to process your personal data as outlined in this policy. You may withdraw your consent at any time by contacting us.
Information Sharing and Disclosure
We do not share, sell, or disclose your personal information to third parties. All personal data is handled internally to ensure your privacy is never compromised.
Data Security
We take robust measures to protect your personal information from unauthorized access, use, or disclosure. We manage all marketing and communications internally, ensuring that your data is securely handled by our trusted team.
User Rights
You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and allow us to improve our website and services.
Data Retention
We retain your personal information permanently to continually improve our services and maintain a seamless user experience.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by sending an email to the address you have provided us.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email:
Terms of Service
1. No Refund Policy
By engaging in services with XLC Media LLC, you acknowledge and agree to a strict no-refund policy. Due to the service-based, strategic nature of digital marketing, payments are non-refundable. This policy applies in all cases, including but not limited to:
The customer’s decision to terminate the service at any point.Perceptions of unmet expectations or the belief that results are not satisfactory based on personal standards.
Once services begin, payment is final and non-refundable. XLC Media LLC invests substantial time, resources, and expertise to provide customized strategies tailored to each client's needs, and these resources are non-recoverable.
2. XLC Media LLC's Strategic Discretion
All services provided by XLC Media LLC are designed and executed according to our team’s professional discretion and strategic insight. While we value your input and will consider any specific needs you express, our team holds full authority over the execution and direction of all campaigns, strategies, and tactics employed.
XLC Media LLC uses its expertise to assess and implement marketing strategies designed to drive results and meet the client’s overall objectives. However, the specific methods, platforms, content, and strategic direction are exclusively determined by our team to ensure optimal outcomes.
3. Non-Interference in Strategic Decisions
Clients acknowledge that they do not direct or control the strategic decisions or specific actions taken by XLC Media LLC. Our team holds the final say on all tactics, campaigns, and initiatives within the service package provided. This structure ensures a coherent, results-driven approach that aligns with best practices in digital marketing.
4. Client Collaboration and Communication
While XLC Media LLC welcomes client feedback and open communication, clients are reminded that their role is collaborative rather than directive. Any feedback will be considered, but implementation will ultimately be at the discretion of the XLC Media LLC team based on our expertise and assessment of what will best meet the agreed-upon goals.
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